Effective Date: July 1, 2026 Flinttek respects your privacy and is committed to protecting the information you provide to us.
Information We Collect
We may collect:
Name
Company Name
Email Address
Phone Number
Service Request Information
Device and Browser Information
IP Address
How We Use Your Information
We use your information to:
Respond to support requests
Create and manage service tickets
Schedule appointments
Send service updates
Contact you regarding your account
Improve our services
SMS Communications
If you choose to receive SMS messages from Flinttek by providing your mobile number and selecting the SMS consent checkbox, you agree to receive text messages regarding:
Technical Support
Service Requests
Appointment Scheduling
Technician Arrival Notifications
Service Updates
Ticket Status
Account Notifications
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance. Consent to receive SMS messages is not required to purchase goods or services. Sharing Information Flinttek does not sell, rent, or share your personal information with third parties for marketing purposes. Mobile phone numbers and SMS consent information will never be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with trusted service providers necessary to provide requested services, such as SMS delivery providers and payment processors
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
Your Rights
You may request to:
Review your information
Correct inaccurate information
Delete your information where legally permitted
Please contact us using the information below. Contact Flinttek Email: support@flinttek.com Phone: 772-232-6190